Here you will find our most popular FAQ's. If your question isn't listed below, then please email us & we will get back to you as soon as possible.
When will my order ship?
Orders are shipped within 1-3 days from Birmingham, UK.
How long will it take to receive my order?
UK orders 1-3 days from dispatch. EU orders 3-5 days. Rest of World orders 5-7 days. Some orders may take up to 2 weeks for Europe & Rest of World due to customs delays & other occurrences.
Which payment methods do you accept?
We accept all major debit & credit cards Visa, MasterCard via PayPal.
Do I have to have a PayPal account to place an order?
No, when you reach the payment stage of the checkout and are directed to PayPal, underneath the log in section please click the 'or pay with credit/debit card'.
Can I return an order if I don't like the product/it doesn't fit?
Yes, however orders returned due to sizing & change of mind are subject to a 15% restocking fee. You will also have to cover the return postage costs.
Can I return an order if the product is damaged?
Yes, send us photographic evidence via email ASAP. We can issue you with a returns label to send back the faulty product. Once received back we can either issue a full refund, or stock permitting, a replacement.
Can I track my order?
We do not provide tracking numbers upon dispatch. But if required please email us & where possible we will provide you with tracking info.
Why doesn't my discount code work?
Please e mail us at firstname.lastname@example.org if you have any problems with coupon codes and we will be happy to help.
How can I make changes to my order?
When a order is placed we have a small time frame to change the shipping address on the order usually less than 1 hour. Please e mail email@example.com and we will do our best to help you.
How can I work for you?
We have lots of affiliates, influencers and promoters. Shoot us an email or DM on Instagram.